How big retailers measure up on availability
Retailer
Internet Explorer (%)
Firefox (%)
Amazon.com
100.00
99.98
Toysrus.com
99.99
99.95
Williams-Sonoma.com
99.99
99.99
HPShopping.com
99.98
99.96
Costco.com
99.96
99.98
Gap.com
99.95
99.98
HSN.com
99.95
99.98
Overstock.com
99.95
99.95
Dell.com
99.91
99.92
Macys.com
99.91
99.95
OfficeDepot.com
99.90
99.90
Amway.com
99.86
99.87
QVC.com
99.81
99.87
OfficeMax.com
99.73
99.71
Newegg.com
99.71
99.76
Walmart.com
99.65
99.69
Apple.com
99.55
99.52
VictoriasSecret.com
98.73
98.72
CDW.com
98.53
98.55
LLBean.com
98.49
99.87
Staples.com
98.25
99.72
Sears.com
97.95
99.60
Benchmark Average
99.53
99.75

All data for this report is collected by Gomez, with one measurement per hour from 12 U.S. Internet backbone locations. Availability is determined by the percentage of tests in which the retailer’s web site loads correctly.